Returns Policy

Please retain your receipt

In order to obtain a refund, exchange or to repair a product that you purchased from a Ziegler & Brown stockist, you must have clear proof of purchase. 

The stockist reserves the right to:

Assess the condition and age of returned goods prior to offering a repair, exchange or refund. This may result in a repair, exchange or refund being refused.

Please note:

  • Your original  receipt is the best form of proof of purchase
  • Refunds will be issued using your original payment method
  • Refunds will not be provided for the purchase of gift cards
  • Gift cards are not redeemable for cash
  • Please return any and all accessories and manuals supplied with product

​​Change of mind product returns

 

You may return an item because you have changed your mind about your purchase. Once proof of purchase is established, the stockist will offer you an alternative product, credit (in the form of a gift card) or refund provided that:

  • You return the item within 30 days of purchase at your own expense
  • You produce your original receipt at the time you return the item
  • It is unopened, unused, in its original condition and packaging. Complete with instruction manuals and accessories

Ziegler and Brown

Good Design Award

Turbo Elite receives Good Design Award 2012

The Ziegler & Brown Turbo Barbeque is the recipient of the coveted Good Design Awards, Australia’s oldest and most prestigious award for design and innovation with its origins dating back to 1958. The Awards showcase superior examples of good design across a broad range of industries and design disciplines. There are seven main categories for the awards and 25 sub-categories, representing one of the most diverse range of submissions in the world.

Combining quality stainless steel construction and break through design, the award winning Ziegler & Brown Turbo Elite is in a class of its own. Innovative and technologically advanced, the Turbo features the exclusive Radiant Quartz Technology (RQT) burner system, for powerful and efficient barbequing. The patented RQT burner system for the Turbo range of barbeques has been designed and developed right here in Australia. Complete with an impressive 10 year warranty on the double skin firebox and hood, the Turbo Elite is the ultimate barbeque to take your outdoor dining to new heights.

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Ziegler and Brown

Good Design Selection

Portable Grill 

With its powerful burner and innovative design, the Ziegler & Brown Portable Grill is ideal for inner city balconies, and perfect for picnics, beach trips, camping and caravanning.

The Portable Grill is incredibly versatile thanks to a high-domed roll-back hood – that can cook open or closed – depending on whether you’re preparing a succulent roast for dinner or frying up bacon and eggs for breakfast.

Available in Chili Red and Gunmetal Grey, the little Ziggy offers customers superior quality, exceptional performance and ultimate portability, delivering mouth-watering results every time.

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Ziegler and Brown

Red Dot Award 2014

Triple Grill 

The Ziegler & Brown Triple Grill was the proud recipient of The Red Dot Award: Product Design 2014. Big Ziggy beat a field of close to 5000 other entries, from more than 50 countries, to win this prestigious international award.

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